Last Updated: June 14, 2019
We collect your Personal Data in a number of ways and for various purposes. We collect some information automatically, we collect certain information that you provide when you contact us, and we collect information when you create an account and use our Services.
As part of your normal browsing, your web browser and mobile device makes available information that may include your IP address, browser type and version, geographic location, device type, operating system, referring site, date and time of access, and language preference. We collect such information using a variety of mechanisms, including:
When you contact us to request information about our Services, or when you submit a support request, we collect information that you provide directly to us. This typically happens by you typing it into a text field in a form, and may include your name, address, email address, phone number, school or organization name, your job title and association with the school or organization.
When you create an account in one of our Services, we collect, and associate with your account, additional personal information like your name, email address, student names, and other personal account preferences. This information may be used by us or your school or organization during normal operation of our Services, and to communicate with you regarding your use of our Services.
We use the information we collect for the following purposes:
We may share information as discussed below, but we will not sell, rent, trade or lease your Personal Data to advertisers or other third parties.
If you have an account in one of our Services that is administered by your school or organization, then certain people in the school or organization may have access to some of your Personal Data. For example:
Virtual Paragon uses certain trusted third parties to help us provide, improve and protect our Services. These third parties may have access to our servers, but generally have no reason to access your Personal Data. If there is a need, we require third parties acting as our agent, contractor or service provider to agree to handle your Personal Data in confidence and adhere to their own privacy commitments.
We may share your information as necessary to comply with applicable laws or respond to a lawful legal process from law enforcement and government agencies.
Depending on the policy of your school or organization, individual user accounts may be deleted at the start of each new term/session or year, or they may be retained longer and deleted after a certain reasonable period of inactivity. You may request that your school's or organization's Administrator delete your account earlier if it is no longer needed to provide our Services to you.
We also retain some historical data for the purpose of analyzing and displaying trends over time, however this data contains aggregated totals only and is not associated with any individual.
We do not knowingly collect Personal Data from children under 13 years of age. Our Services are all intended for use by those who are at least 13 years old or older.
If you become aware that a child has provided us with Personal Data without parental consent, please contact Virtual Paragon Support. If we become aware that a child under the age of 13 has provided us with Personal Data without parental consent, we will take steps to remove the data and cancel the child's account.
If we are involved in a reorganization, merger, acquisition or sale of our assets, your information may be transferred as part of that agreement. We will notify the school or organization of any such terms and outline your choices in that event.